SPECIAL CUSTOMER ORDERS
TFM will happily order special items for our customers, however before the order can be processed, full payment will be required for any non stock items.
PROJECT 1 ORDERS
Trek Project 1 orders require a minimum of 50% deposit when the order is placed.
TFM offers Zip money as a finance option for any purchase up to a value of $8,000. Application can be made online and is quick and easy. To apply now click here.
BUPA MEMBERS – HOW TO REDEEM DISCOUNT
All Bupa members have access to a 15% discount on RRP of Trek Bikes and Bontrager parts and accessories, excluding Project One. To redeem, download and print your discount voucher from the Bupa member intranet site. Present that along with your Bupa membership card and photo ID at one of our stores, we will do the rest.
PRICE MATCH GUARANTEE
Simply show us evidence of our competitor’s advertised price for the identical product advertised either 7 days before or 7 days after your purchase. Once we verify the price is genuine (inclusive of any other costs) and the product is ready for immediate delivery, we will happily match or refund the difference to you.
What are the exclusions?
- the competitor has an online store only, and does not have a physical retail store in Australia;
- Conditional offers, such as package deals, cash back, bonus, bulk purchase or limited quantity
- Trade, special event, club or membership offers, or prices not available to the general public
- Clearance, seconds or refurbished lines, or ex demonstration or display offers
- Offers by any resellers, classifieds, auction sites, manufacturers, distributors or importers
- Offers that require delivery from an overseas based distributor direct to the customer
- Advertising errors (either ours or competitors)
- TFM is unable to verify, using reasonable means, that the lower price or the product is available for purchase.